Privacy and Policy

Effective Date: January 23, 2026
Last Updated: January 23, 2026

MedSer (“MedSer,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information submitted through our website (the “Website”).

This Privacy Policy applies solely to information collected through the MedSer Website and does not apply to any services provided under separate written agreements.

---

1. Information We Collect

A. Information You Provide Voluntarily

When you submit a form or contact us through the Website, we may collect:

• Full name
• Email address
• Phone number
• Practice or organization name
• Job title
• Any other information you choose to provide

B. Automatically Collected Information

When you browse the Website, we may collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Website
• Referring URLs

This information is used for analytics, performance monitoring, and security purposes only.

---

2. How We Use Information

• Respond to business inquiries
• Contact prospective clients
• Provide information about MedSer’s services
• Schedule demos or sales discussions
• Improve Website content and performance
• Maintain Website security and prevent misuse

---

3. What We Do Not Collect

MedSer does not request, require, or knowingly collect:

• Patient information
• Medical records
• Protected Health Information (PHI)
• Clinical or healthcare data

The Website is not intended for the submission of patient or medical information.

---

4. Inadvertent Submission of PHI

Any patient information or Protected Health Information (PHI) submitted to MedSer through the Website is provided in error. MedSer does not review, process, or retain such information and may delete it without notice. Submission of such information does not create any obligation, duty, or relationship between the sender and MedSer.

---

5. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only:

• With authorized MedSer personnel for legitimate business purposes
• With trusted service providers under confidentiality obligations
• When required by law or legal process

---

6. Cookies and Analytics

The Website may use cookies and analytics tools to collect aggregated and anonymized usage data. These tools do not collect patient or medical information. You may disable cookies through your browser settings.

---

7. Data Security

MedSer implements reasonable administrative and technical safeguards to protect information submitted through the Website. However, no internet transmission or storage system is completely secure.

---

8. Data Retention

Information submitted through the Website is retained only as long as necessary for business communication, relationship management, or legal compliance.

---

9. Children’s Privacy

The Website is intended for business and professional use only. MedSer does not knowingly collect information from individuals under the age of 13.

---

10. Changes to This Policy

MedSer may update this Privacy Policy from time to time. Changes will be posted on the Website with an updated effective date.

---

11. Contact Information

MedSer

Email: [email protected]

Phone: +444547800112