Last Updated – May 03, 2024

Welcome to MedSer. Your privacy is important to us. This Privacy Policy explains how we collect, store, use, and disclose your personal information when you use [MedSer’s website, products, and services (collectively to be referred as the “Services”)].

Information We Collect

Personal Contact Details: We collect the following personal information from you when you fill out forms on our website:

  • Name
  • Phone Number
  • Email Address
  • Position
  • Clinic Name

How Do We Collect Your Data

We collect your data exclusively through forms on our website. When you submit your information via these forms, you consent to our collection, storage, and use of the personal information as described in this Privacy Policy.

We may use information that has been directly sent to us for all purposes.

Storage and Security of Your Data

Your personal data is stored securely on MedSer’s Google Drive, which is maintained in accordance with best practices to safeguard your information from unauthorized access, alteration, or destruction.

Ownership of Data

MedSer retains ownership of the data collected and stored. We will not share, sell, or rent your personal information to third parties for their marketing purposes without your explicit consent.

Rights to Your Data

Data Erasure: You have the right to request the deletion of your personal data from our systems. To delete your data, please contact MedSer directly through our official contact channels. We will respond to your request promptly.

Data Retention

  • Onboarded Clients: If you are an onboarded client, your data will not be deleted and will be retained as part of your ongoing relationship with MedSer.
  • Non-Onboarded Clients: For non-onboarded clients, we retain your personal information for 12 months if there is no response or engagement from your end. After this period, your data will be permanently deleted from our records unless mandated otherwise by law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. When we post changes to this Policy, we will revise the “Last Updated” date at the top of this Policy. We recommend that you check this page from time to time to inform yourself of any changes in this Policy or any of our other policies.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at [info@medser.us] or by mail at:

4847 Hopyard Rd,
Suite 4324,
Pleasanton, CA 94588

Thank you for choosing MedSer.

Terms of Use

1. Acceptance of Terms

By using the MedSer website, you agree to abide by these Terms of Use.

2. Use of Content

Content on our website is meant for personal, non-commercial use. Any unauthorized distribution or modification is prohibited.

3. User Conduct

You agree not to engage in actions that disrupt or compromise the functionality, security, or accessibility of our website.

4. Limitation of Liability

MedSer is not liable for any damages resulting from your use of our website or services.

While our site may link to third-party websites, we are not responsible for their content or practices.

6. Changes to Terms

We may modify these Terms of Use. Continued use of our website implies acceptance of any updates.

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