1. Scribing Services

Medical documentation is critical and the importance of accurate and comprehensive medical documentation in the healthcare industry is paramount. MedSer offers three aspects of the scribing service i.e medical documentation:

a. Real Time Services

Our Real-time (RT) scribe service focuses on assigning a physician with a dedicated scribe who will work with the physician live, using HIPAA compliant tools provided by MedSer. The scribes will also have various HIPAA complaint tools at their disposal to ensure a steady and excellent service.

b. Non-Real Time Services

Our non-real time (NRT) service assigns a dedicated scribe to a physician. The physician records visits which are then uploaded to MedSer’s secure servers. The scribe then works on the uploaded recordings using HIPAA-compliant tools. The recordings are available for 48 hours before automatic deletion for compliance and security.

c. Transcription Services

Our transcription service is similar to the NRT service, however, instead of the visits being recorded, the physician dictates the entire chart and the assigned scribe will transcribe the exact dictation.

2. Virtual Medical Assistant (VMA)

MAs play an invaluable role in the healthcare industry. Whether your clinic faces high patient volumes, complex administrative tasks, or requires additional support to enhance patient care, our Medical Assistant service is here to streamline your operations at a decreased cost while maintaining efficiency and quality. With our remote service model, clinics can benefit from skilled assistance without the need for on-site staffing.

3. Billing and Coding

Accurate billing and precise coding is an intricate relationship. Whether your clinic struggles with coding complexities, billing inaccuracies, or revenue optimization, our Billing and Coding Services are tailored to streamline your financial processes while ensuring compliance and maximizing reimbursement.

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